Open Letter to Members

RE: COVID-19

OPERATIONS UPDATE

For previous open letters to members and communications, please see the links on the right side of this page.

Due to a temporary staffing shortage, we will need to adjust our Greeley branch operations.

Until further notice, our lobby at the Greeley location will be closed. The Drive Thru will remain open with Adjusted Hours of 8:00am-5:00pm but closed at lunch from 12:00-1:00pm.

We anticipate a return to normal operations during the week of November 15, but we will wait and see.

Our phones are still answered by a live person and, while our Greeley lobby is closed, the drive thru remains open. Additionally, members can complete most all transactions, including loan applications, on our mobile app or by logging in to online banking. Our mobile app has the added feature of mobile deposit that allows members to deposit a check from the comfort of their own home.

If you need assistance outside of these channels, please contact us at 970-330-3900.  Please remember to never provide any of your account information to anyone unless you have dialed a number you know is NCCU and you are sure you are talking to a representative.

I want to thank you for your understanding and appreciate your Membership. NCCU is here for you, and we will do our very best to assist you during this time.

Respectfully

Russ Dalke

CEO


We will be closed Thursday, November 24, 2022 for Thanksgiving.